Personal Data Protection (GDPR)
Below you will find the updated Privacy Policy of mymoment.gr, which applies to any information provided or collected through this website. We understand that making online reservations means that you put a lot of trust in us. We value your trust, which is why the security and privacy of the personal information you provide us is our highest priority. Please read this policy to learn more about our privacy practices.
1. What information we collect from you
Generally. We receive and store all information that you enter on our website or that you provide to us in any other way. This includes information by which we can identify you (“personal information”), such as your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, name of of the card and its expiry date). We may also request information about your preferences regarding your order. You can choose not to provide information to us, but generally most of the information we request from you is required in order to complete your order.
Social media. If you use any social media function of mymoment.gr, whether on our website or elsewhere through a social media provider, we may have access to information about you through that social media provider, in accordance with its policies. For example, we offer the option to register on our website through the "Login via Facebook" function, thereby allowing you to register on our website using your Facebook account information, without having to enter the required information yourself on our website information. When you use a social media feature and if you have chosen to include it in your social media account, we may have access to information such as your name, profile picture, gender, birthday, address your email, your city or region, and any other information you chose to make available.
2. How we use your information
We use sensitive billing information (such as cardholder name, credit card number and expiration date) to complete reservations you make on our website or by phone. We use other information about you for the following general purposes, provided you have given your consent: to provide you with the products and services you request, to provide you with your booking confirmation and updates, to manage your account , to process payments and provide travel alerts, to communicate with you generally, to respond to your questions and comments, to measure your interest in and improve our services and website, to notify you of special offers and services that may be of interest to you.
Email notifications. We want to make it easy for you to take advantage of travel opportunities on our website. One way we do this is by sending you messages in email format. You receive these emails if you have given your consent to receive promotional communications in email format. Where required by law, we will comply with existing publicly available opt-out lists when sending you promotional communications. Please note that you will have the option to opt out of receiving these email messages in any similar email we send you.
3. With whom we may share this information
If you provide your consent, we may share your information with the following entities:
Third party service providers who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys/sweepstakes and fraud prevention. We may also authorize third-party service providers to collect information on our behalf, as well as to assist, if necessary, in the operation of features of our website or our Applications or to facilitate the delivery of online advertisements tailored to your interests. Third party service providers have access to and may collect information only where necessary to perform their functions, and may not share or use the information for any other purpose. They are also required to follow the same data security practices that we follow. Please note that these third party service providers may be based in countries where the level of protection they offer for your personal information may not be equivalent to that offered in your country of residence. However, we will endeavor to protect all personal information we collect from you in accordance with strict data protection standards.
Referral Sites: If another website referred you to this website (for example, through a link you clicked on another website that directed you to this website), we may share certain information about you with that referring website. We encourage you to review the privacy policies of all websites that have referred you here.
Social Media Providers. When you use certain social media features through our website or Apps, you share information with the social media provider (such as Facebook), and the information you share will be governed by its own privacy policies (including whether we access to such information through the social media provider). You may be able to change your privacy settings for these social media providers. Please consult the privacy policy of the relevant social media provider for further information.
We may also share your information:
- as a result of subpoenas, court orders or other legal process, to establish or exercise our legal rights, defend against legal claims or as otherwise required by law. In such cases we reserve the right to withdraw or waive any legal objection or right available to us.
- when we believe we need to investigate, prevent or take action against illegal or suspected illegal activities? to protect and defend the rights, property or safety of our company, this website or our Apps, our customers or others? and in connection with our Terms of Use and other agreements. In the event of a corporate transaction, such as a divestiture, merger, consolidation or sale of assets, or in the unlikely event of bankruptcy.
Except as set forth above, we will notify you when personal information about you is shared with third parties, and you will have the ability to choose not to allow us to share such information. In addition, we may share aggregated or anonymized information with third parties, including advertisers and investors. For example, we may tell our advertisers how many visitors our website receives. This information does not contain any personal information and is used to create messages and services that we hope you find interesting.
4. How you can access and/or correct information about you
You can access and update your contact information by contacting us at the email address listed below.
When you provide your personal information to us hereunder, you agree that we may retain your information. We may continue to process information related to your account to fulfill our legitimate business purposes, comply with our legal and regulatory obligations, and for historical record keeping and analytics purposes. We use strong technical measures to prevent unauthorized access to account information.
5. Your choices regarding the collection and use of your information
As mentioned above, you may choose not to provide us with any information, although some information may be necessary to complete your order or to take advantage of certain features offered on this website.
You may be given the option on our website to provide us with a mobile phone number in order to receive your booking confirmation details
6.Cookies and other technologies
Cookies are small text files that are placed on your computer or mobile device when you visit almost any website. With cookies, your identity cannot be revealed and no damage can be caused to your computer or mobile device. Used by websites you visit to improve your website browsing experience, to provide us with web analytics information that helps us generally improve our website, and to collect information about travel destinations of interest to you so that you can see travel ads that are more relevant to your needs.
7. How we protect your information
We want you to feel comfortable when using this website and our Apps to make a reservation, and we are committed to protecting the information we collect. Although no website or Application can guarantee security, we have put in place appropriate security procedures (administrative, technical and physical) that help us protect the personal information you provide to us. For example, only authorized employees have the right to access personal information, and they can do so only for permitted business functions. In addition, we use encryption methods when transmitting your sensitive personal data between your systems and ours, and we use firewall and intrusion detection systems to prevent unauthorized persons from gaining access to your information.
8. External links
If any part of this website or any Application links you to other websites, those websites do not operate in accordance with this Privacy Policy. We encourage you to review the privacy statements posted on these other websites to understand the procedures they follow for the collection, use and disclosure of personal information.
9. How you can contact us
If you have any questions about this Privacy Policy (or about your booking), please email or write to us at:
Email: info@mymoment.gr
Elaftheriou Venizelou 2
Kilkis - 61100
Τηλ. 2341 022054